Privacy Policy – fe777 Pakistan Online Gaming Platform

1Introduction

fe777 operates an online gaming platform accessible to players in Pakistan. As part of running this platform — processing PKR deposits, paying out withdrawals, running promotions, providing customer support and maintaining account security — fe777 necessarily collects and processes personal information about registered players.

This Privacy Policy sets out what personal information fe777 collects from you, the purposes for which that information is used, how long it is retained, and under what circumstances it may be shared with third parties. It also describes the rights you have in relation to your own data and how you can exercise those rights.

fe777 takes data privacy seriously, not as a compliance formality but because Pakistan players have a genuine right to understand how their information is being used. The platform processes personal data only for the purposes described in this policy, and does not sell player data to third parties for commercial marketing.

2Information We Collect

fe777 collects personal information at different points in your relationship with the platform. The categories of information collected are set out below:

Registration information

When you create a fe777 account, you provide your full name, date of birth, contact details (mobile number and/or email address) and the payment account details you intend to use for deposits and withdrawals — such as your JazzCash mobile number, Easypaisa account, Raast-linked bank account or standard bank account details.

Identity verification information

fe777 may request identity verification documents at any time, including before processing withdrawals. This typically involves a copy of your Computerised National Identity Card (CNIC) or passport. This information is collected for security and anti-fraud purposes only.

Transaction information

Every deposit and withdrawal you make through fe777 generates a transaction record. This record includes the amount in PKR, the payment method used, the date and time, and the outcome of the transaction. fe777 retains this information to maintain accurate account records and to investigate any payment disputes.

Gaming activity information

fe777 records your game sessions, including which games you played (slots, live casino, fish games), the stakes placed, and the outcomes. This data is used to calculate your account balance accurately, to apply bonus wagering requirements, and to provide responsible gaming tools such as session-based insights and deposit history.

Technical and device information

When you access fe777 — whether through the website or the Android app — fe777 automatically collects certain technical data including your IP address, device type, operating system version, browser type and session timestamps. This information is used to maintain platform security and to diagnose technical issues.

Customer support communications

If you contact fe777 support through the account dashboard, the content of that communication — including any account details, payment queries or complaints — is recorded and retained as part of your account history.

3How We Use Your Information

fe777 uses personal information collected from you for the following purposes:

fe777 does not use your personal data for automated profiling or decision-making that produces legal or similarly significant effects on you without human review. Decisions about account suspension or withdrawal holds are always reviewed by the fe777 team before being finalised.

4Payment Data and PKR Transactions

All financial transactions at fe777 are conducted in PKR. fe777 works with payment providers including JazzCash, Easypaisa, Raast and standard Pakistani bank transfer channels. When you initiate a deposit or withdrawal, fe777 passes the necessary transaction details to the relevant payment provider to complete the transfer.

The data shared with payment providers is limited to what is strictly necessary for the transaction — typically the amount in PKR, your registered payment account identifier, and a transaction reference number. fe777 does not pass your full identity details to payment providers beyond what they themselves require for their own Know Your Customer (KYC) processes, which are governed by the payment provider's own privacy policies.

fe777 does not store full bank account numbers or payment card details on its own servers. Payment identifiers (such as your registered JazzCash mobile number) are stored in encrypted form. Transaction records showing amounts and dates are retained for a minimum of five years for accounting and anti-fraud purposes, consistent with standard financial record-keeping practice.

5Cookies and Tracking

fe777 uses cookies and similar tracking technologies on its website and within the Android app to maintain session integrity, remember your login state, and collect anonymised usage data that helps improve the platform experience for Pakistan players.

The types of cookies used by fe777 are as follows:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in while you navigate between pages and the game lobby. Without these cookies, the platform cannot operate correctly.
• Security cookies: Used to detect and prevent fraudulent activity, including unusual login patterns and suspicious transaction behaviour.
• Analytics cookies: fe777 uses anonymised analytics data to understand how players navigate the platform — for example, which game categories are most visited or where players commonly encounter issues. This data does not identify you individually.
• Preference cookies: Store your platform preferences such as language settings and notification choices so they are remembered across sessions.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to use the fe777 platform, including maintaining your login session. Disabling analytics and preference cookies will not prevent you from using fe777 but may affect the consistency of your experience across sessions.

6Sharing Your Information

fe777 does not sell your personal data. Your information is shared with third parties only in the following specific circumstances:

• Payment providers: JazzCash, Easypaisa, Raast and bank partners receive the minimum transaction data needed to process your PKR deposit or withdrawal.
• Identity verification services: Where fe777 uses a third-party KYC verification tool to confirm the validity of identity documents, that service receives only the document data required for verification and is bound by strict data handling agreements.
• Game software providers: fe777's game partners may receive anonymised session data to support game performance and RNG audit functions. No personally identifiable information is shared with game providers.
• Legal and regulatory obligations: fe777 may disclose personal data when required to do so by a valid legal process, including a court order, or when disclosure is necessary to investigate or report suspected financial fraud or money laundering activity.
• Platform security services: fe777 may share technical data such as IP addresses with security service providers to investigate and prevent fraud, account takeover attempts or platform abuse.

Any third party that receives personal data from fe777 in the categories above is required to handle that data in a manner consistent with this Privacy Policy and to use it only for the specific purpose for which it was shared.

7Data Retention

fe777 retains personal data for as long as is necessary for the purposes described in this policy, and for as long as your account remains active. The following retention principles apply:

• Active accounts: All account data — including registration information, transaction history and gaming records — is retained for the full duration that your account is open and active.
• Closed accounts: When an account is closed, fe777 retains the minimum data required to comply with financial record-keeping obligations and to investigate any disputes or fraud claims that may arise after closure. This typically means transaction records are retained for a minimum of five years after account closure.
• Identity documents: Copies of CNIC or passport documents provided for identity verification are retained for the period required to satisfy anti-fraud and security purposes, and are deleted once that purpose is fulfilled or upon a verified deletion request where no legal obligation requires further retention.
• Customer support communications: Support communication records are retained for 24 months after the date of the last communication in a given support thread.
• Anonymised analytics data: Aggregated, anonymised usage data that cannot identify individual players may be retained indefinitely for platform improvement purposes.

8Data Security

fe777 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, misuse or alteration. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security) on all connections between your device and the fe777 platform.
• Encryption of sensitive stored data, including payment identifiers and identity document references.
• Access controls that limit which fe777 team members can access personal player data, based on role and operational need.
• Regular security reviews of platform infrastructure and third-party integrations.
• Monitoring systems designed to detect and respond to unusual access patterns or potential data breaches.

Despite these measures, no internet-based platform can guarantee absolute security. fe777 will notify affected players promptly in the event of a data breach that is likely to result in a risk to their rights or interests, and will take immediate steps to contain and investigate any confirmed breach.

9Your Rights

As a fe777 player, you have the following rights in relation to your personal data. These can be exercised by contacting fe777 support through your account dashboard:

10Children's Privacy

fe777 is strictly an adults-only platform. No person under the age of 18 is permitted to register or use fe777 in any capacity. fe777 does not knowingly collect personal data from anyone under 18.

Registration requires a date of birth, and fe777 reserves the right to request identity documents to verify age at any point. If fe777 discovers that an account has been created by a person under 18, the account will be closed immediately, any balance will be handled in accordance with the Terms and Conditions applicable at the time, and all personal data associated with that account will be deleted.

If you are a parent or guardian and believe that a minor in your household has created a fe777 account, please contact fe777 support immediately through the account dashboard so the account can be reviewed and closed.

11Changes to This Privacy Policy

fe777 may update this Privacy Policy from time to time to reflect changes in platform operations, applicable data handling practices, or other relevant developments. When material changes are made, the "Last updated" date at the top of this page will be revised, and active players may be notified through their registered contact details or via an in-account notification.

It is your responsibility to review this policy periodically. Continuing to use fe777 after a policy update has been published constitutes your acceptance of the revised terms. If you do not accept a significant change to this policy, you should stop using fe777 and contact support to discuss account closure and data deletion.

Minor edits — such as correcting typographical errors or clarifying existing statements without changing their substance — may be made without a formal notification. The "Last updated" date will still be revised to reflect such changes.

12Contact and Questions

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or want to raise a privacy concern, the best way to reach fe777 is through the customer support section of your account dashboard. The support team handles privacy queries directly and escalates them to the appropriate team member where required.

For data deletion, data access or data correction requests, please include your registered account name and the specific action you are requesting so the team can process it efficiently. Identity verification may be required before certain requests — such as data access exports or deletion of identity documents — can be actioned, to confirm that the request is coming from the genuine account holder.

fe777 aims to respond to all privacy-related queries within a reasonable timeframe. If your concern relates to a potential data breach or immediate security risk to your account, mark your message as urgent so it is prioritised appropriately.

You can also refer to the fe777 FAQ page for quick answers to common account and data questions, or review the Terms and Conditions which operate alongside this Privacy Policy as the governing documents for your use of the platform.